My Mercku devices are constantly rebooting. What should I do?

Please check if this is an issue with one device, or if your entire system is rebooting. If only one device is experiencing the issue, please move the device closer to your router. 

Please ensure that there is a strong connection between your nodes by viewing the mesh topology map available on the Mercku App. To do so, click Wi-Fi points.

Please ensure that your Mercku devices are placed in an open location so that signal strength is optimized.

Email us at [e-mail] if you require further assistance.