How do I complete an offline upgrade for my device(s)?

This article includes steps to upgrade your M2 and M6 devices, scroll down to get more information.

An offline upgrade can only be completed through the Mercku portal at http://mywifi.mercku.tech, and not through the App. 

• Following the steps below to upgrade your M2 devices

Please follow the steps below to perform an offline upgrade:

1. Go to www.mercku.com/support/download and download the desired firmware version to your computer.
   Note: you do not need to open the file to complete the update.
2. Go to the Offline Upgrade page on http://mywifi.mercku.tech > Click on Upload > Select the file you downloaded from the previous step 
   
   
3. Select the number of Bees (or M2 nodes) you wish to upgrade (multiple selections are allowed.) > Click Upgrade. (Make sure to upgrade Bee nodes prior to the M2 if you own multiple Mercku devices)
   
4. A message will pop-up > Select Upgrade and wait for 1 minute.
   
5. After the upgrade, you will be re-directed to the homepage and then click on List and check if the firmware version of the device is correct.

NOTE: If the version is not updated right away, wait 1 minute while the network reboots, then refresh the page.

• Following the steps below to upgrade your M6 devices

1. Go to https://www.mercku.com/support/download/ and download the desired firmware versions for your M6. (Find your device quickly through the searching bar)
   
2. Visit http://mywifi.mercku.tech, and log in using your Router Admin Password. 
   Click Upgrade Firmware > Select Offline Upgrade > Upload > Select the firmware you would like to update your Mercku device(s) to. 
3. Select the devices you wish to upgrade (multiple selections are allowed) > Upgrade.  
4. A message will pop-up > Select Upgrade and wait for the firmware to be updated.  
   
5. After the upgrade, you will be re-directed to the homepage. Click on List and check if the firmware version of the device is correct.