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Mercku
Logistics and Warranty
Logistics and Warranty
Warranty
What is your warranty policy and where can I find it?
Shipping and Returns
Mercku is helping me arrange a device exchange, what are the next steps?
What is your exchange and return policy?
I would like to return my device(s) for a refund. How can I do this?
When will my order be shipped?
How can I track my order after it's been shipped?
Can I change the shipping address or details after placing an order?